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Gen Z's Relational Skills Gap

Gen Z is lacking in soft skills after lockdown that Big 4 consultants are offering classes to help new hires fit in at work (900 × 525 px)

According to a recent Fortune article, the pandemic lockdowns have caused Gen Z to miss out on crucial milestones, resulting in a lack of essential "soft skills" that are vital for successful working relationships. Recent grads, accustomed to an online world of clicks, swipes, and instant communication, found themselves deprived of formative in person experiences like internships and the traditional first-day jitters in a bustling office. To combat this issue, several companies are taking proactive steps by providing specialized training in workplace etiquette and social norms.


WORKING TOGETHER in the Modern Workspace:

Amidst video calls from childhood bedrooms and chats via messaging platforms, many Gen Z employees missed out on learning the nuances of in-person professional interactions. This lack is not about mastering a new software but understanding the delicate dance of conference room dynamics, the unspoken norms of hallway interactions, or the art of giving and receiving feedback face-to-face.


The Big Four's Initiatives:

Recognizing this gap, the big four consulting firms – Deloitte, PwC, KPMG, and EY – have launched specialized training programs tailored for Gen Z. The article highlights the ways they are trying to help their new recruits with most focusing on foundational skills such as teamwork, presentations, and face-to-face communication. Meanwhile, EY has even crafted programs around non-verbal communication.


The Underlying Concern: Mental Health:


Beyond the skills gap, there's a pressing concern of mental well-being. Gen Z reports higher levels of mental health struggles compared to other age groups. Therefore, these training initiatives are not just about equipping them professionally but also about fostering an environment of understanding and support.


Conclusion:

The challenges faced by Gen Z are unique and multi-faceted. As companies recognize these issues, tailored training and support mechanisms are being implemented, ensuring that this generation isn't just equipped for work but is also mentally and emotionally supported in their professional journey.

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